Telkom

I am very unhappy about the service from Telkom. They did away with DSL so I was told I have LTE coverage in my area. Took the package in September 2023 and from 30th September after my 7 days cooling of period was over I never get any internet coverage. I called in and complained got so many references numbers till date there is a case still pending for the Telkom technician to contact me and I have yet to receive a call from them . At the moment I'm paying for something I'm not using and if I don't pay for it they quick to blacklist you for not paying. I am there customer for years now and it's the first time I'm having so much problems like this. I'm very angry and upset I don't know what more to do now.