FVDM
Fred Van Der Merwe

1 reviews | Active since Mar 2022

01 Mar 2023, 14:32

Telkom

POOR POOR POOR - Acounting service I've had a 24 mnths wi-fi contract which I've cancelled well in advance. They carry on deducting monthly payments which I've had to reverse

They can't provide me with a proper acount statement. When I asked for such a statement to reconcile they send me 231 pages (most blancs, usage reports, invoices, etc's) But not a proper statement. Nobody from their accounts dept is ever available For them it's much easier to hand the query / account over to a debt collector. These guys have no accounting skills and are not be able to get to the detail / basics Is there maybe a ombudsman for telkom? I'll appreciate any help in this regard My e-mail is ***

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