CS
Carla S

1 reviews | Active since Jun 2014

25 Sept 2018, 15:47

TELKOM f********* UP MY CREDIT RECORD BECAUSE THEY CANT DO THEIR JOB, YOU HAVE 24 HOUR TO RECTIFY OR I AM TAKING YOU TO COURT, ENOUGH IS ENOUGH!!!!!!!!!!!!!!!!

TELKOM AT IT AGAIN! So today I went onto the online chat out of desperation!!! The consultant that assisted advised me that it shows on their side that the ADSL is cancelled but not the Internet which doesn't make any sense. We had a contract with Telkom for 2 years. It lapsed last year October 2017. In December 2017 I moved the account over to my Fiance's name and April we gave them a month's notice and paid for that month. No penalties were needed to be paid as it was switched over to month to month seeing that the contract period came to an end in October 2017. Okay, we received a reference and confirmation that it has been canceled. So firstly, I still get the bills from the useless billing department, firstly, I moved the account over to my fiance in December, secondly, I updated my new address numerous times, on the statement I get, it still reflects my old address, thirdly, IT SHOWS ON MY CREDIT REPORT THAT I AM IN ARREARS BY 5 MONTHS!!!!!!!!!!! I APP**** FOR A CREDIT CARD AND WAS DECLINED BECAUSE TELKOM DIDN'T DO THEIR ****ING JOB!!!!!! I'VE BEEN PROMISED NUMEROUS TIMES THAT ALL IS SORTED, I GOT 5 DIFFERENT REFERENCE NUMBERS , WHY SHOULD I BE INCONVIENENCED LIKE THIS BECAUSE TELKOM'S BILLING DEPARTMENT ISN'T DOING THEIR JOB! I EVEN WENT INTO THE STORE AND THEY LOGGED A COMPLAINT FROM THERE? WHAT MORE SHOULD I DO???? I AM REALLY ON MY WAY TO TAKE TELKOM TO COURT AND SUE THEM FOR ALL THIS ****!!! I AM DONE, I WANT MY CREDIT RECORD CLEAN FROM TELKOM AND I WANT THIS **** TO END TODAY! I HAVE BEEN WAITING FOR A MONTH NOW, I AM DONE! I KNOW MY RIGHTS AND I AM IN LAW, SO HEY TELKOM? HOW ABOUT I SUE YOU??????

0
Replies (0)