HT
Hugh T
1 reviews | Active since Jun 2013
14 Jul 2015, 09:27
Telkom F#%ks Up again
On 2nd June, I completed and returned to [Email Removed] the Service Cancellation Form for six services including my LTE service on number ***.<br> <br> All other services have been cancelled except this one and I have now been charged for the service on my latest invoice from Telkom!<br> <br> Please CANCEL this line and credit my account<br> <br> Thank you
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Telkom's replyOfficial
14 Jul 2015, 09:53Hello hewtee1,
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Cancellation Department and feedback will follow.
Your social media reference number is SM125364.
We apologize for any inconvenience caused.
Regards
William
Telkom Social Media Team
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Cancellation Department and feedback will follow.
Your social media reference number is SM125364.
We apologize for any inconvenience caused.
Regards
William
Telkom Social Media Team
Telkom's reply14 Jul 2015, 09:53
Official
Hello hewtee1,
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Cancellation Department and feedback will follow.
Your social media reference number is SM125364.
We apologize for any inconvenience caused.
Regards
William
Telkom Social Media Team
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Cancellation Department and feedback will follow.
Your social media reference number is SM125364.
We apologize for any inconvenience caused.
Regards
William
Telkom Social Media Team