Telkom Extremely Poor in Cancelling Contracts

Although the company may have responded via HelloPeter.com to my complaint, they have not responded anywhere else. Despite submitting proof that I had actually visited a Telkom outlet to cancel my contract, they are still pushing ahead with their determination to extract R 4,103.91 for services which they say they rendered, but which I never received. The case number concerning the cancellation of this contract on 1 December 2018 is ********** 6, sent by email to me from Telkom on that date. I have been unable to get the company to respond to this through their proxy, NuDebt.