1 reviews | Active since Nov 2017
Never-ending terrible experience. Land-line and internet connection fails after every rainfall since March 2017. Numerous calls made to Telkom for the replacement of the external cables with nobody at Telkom taking responsibility for repairs of external cables. When Telkom arrived at some point, the external cables that had nothing wrong with it, were replaced in error, and the faulty cables are still faulty (old and rotten), and severely affected by rain.
Hi HermieTelkom,
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide you with feedback.
We really do apologize for any inconvenience caused to you.
Your reference number is: AI***
Regards
Launa
Telkom Social Media Team
Best regards,
Hi HermieTelkom,
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide you with feedback.
We really do apologize for any inconvenience caused to you.
Your reference number is: AI***
Regards
Launa
Telkom Social Media Team
Best regards,
Hi Gary,
We see that your fault has been restored. Please advise if further assistance is required, thanx.
Kind regards,
Ilhaam
Telkom Social Media
Best regards,
Hi Gary,
We see that your fault has been restored. Please advise if further assistance is required, thanx.
Kind regards,
Ilhaam
Telkom Social Media
Best regards,
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