TELKOM EXPRESS EASTGATE MALL .

Hi , I app**** for a home Wi-Fi contract at Telkom EastGate Mall on the 21st November 2021 , I was assisted by a guy called Cannon Brown .

Guess what ? Till today my WiFi hasn’t been installed , they keep going back and forth telling me how the installers can’t get thru to me , they got lost it all doesn’t make sense .

The regional manager did say that he’s gona help by escalating the matter , that was in December guess what ? Nothing .

Wow I’ve never experienced such poor service , Telkom EastGate is the worst worst worst I’ve I’ve ever had to experience in my entire life .

There is absolutely nothing they are doing to assist me with this matter , NOTHING !!!!

I have to call them everyday , they don’t even call me to update me on the issue , I have to go to their store and ask when I ask for the store manager Precious she’s always not around , or they will tell you she went to the bathroom or went out . I’m sure when they hear my voice they make sure that I don’t get thru to her .

There’s no concrete answer I’m getting from them , there’s 2 Telkom stores at the mall . I’m talking about the Telkom express just right next to Checkers .

POOR POOR POOR POOR service !!!!