Telkom Express - Clearly not a Mobile Solution for Business!

I app**** for a business account with Telkom Express Lakeside to acquire two tablets and a router on contract on the 26th of Nov 18. These are critical for our reps to do online ordering with customers. On 29 Nov 18 I was informed that a deposit would be required, which was paid on the 30th, and proof sent. I was dealing with a sales agent called Thabang. After a week I tried to call to get feedback, and neither the number listed on the website, not the number I was given by the agent got answered i.e. just rang. I physically went into the store on numerous occasions and Thabang was either ill or not available. I then got Lucky to deal with the application form, which was still in the drawer. After trying to call the store, and being told that their "mailbox was full.......good buy" (awesome that even Telkom can't support Telkom) and six more visits, in early January, Lucky advised that he had to redo the entire application. I then received confirmation that it was done and would need to collect the tablets in two days time. Again, no feedback and no answer from the store, and after a further five visits, leaving my name and contact number with all staff in the store, still no luck. It's now the 28th i.e. two months later, and the best response I got was that "No Telkom stores have Samsung Tablets" but they will let me know!!!!!!! Telkom should stop advertising that they offer business solutions, because clearly they can't!