Telkom express @ Clearwater mall

On 14 November 2020 my fiance and me went to the Telkom express store in Clearwater mall where we app**** for a contract. My fiance got approved for two separate contracts. The agent who helped us, namely Josiah Mudau, told us they do not have stock for the device which we app**** for, which is fine. We understood. Josiah told us that he will call us Tuesday or on the latest Wednesday to come and collect. When Tuesday finally arrived, we called the store, to just follow up and to see that if we maybe got lucky. And they didn't have stock and once again we understood. Wednesday came and we did not hear one thing from the store so we called them because the agent did say Wednesday, so they told us they didn't receive stock because of the taxi strike. Thursday they told us that they're not going to receive stock for months. Yesterday we decided that we had enough of the lies and went in store to speak to the manager, namely Cindy, to try and find out what is going on. The manager then told us that one of the devices is coming from Bloemfontein and that the courier have it and that they would have it definitely today by twelve. So we went in today and spoke with the manager again. She is one of the rudest people I have ever met in my life. She told us that she didn't speak to us yesterday and that the courier only went to collect the devices yesterday and when I asked her why the courier only went yesterday and not in the week she walked away from me. I phoned head office, hoping that we could resolve this but they told me that it needed to be resolved in store. How can I resolve it in store when the manager is at the back? We ended up canceling the contract. I truly am utterly disappointed in Telkom @ Clearwater mall and don't suggest that anyone go there.