Telkom exploits customers and gives no customer service

Telkom could not give me a fibre line when I moved to another house 1km away. I was forced to change to a LTE line, which did not give the same quality internet line. My contract was automatically changed to LTE. I was informed that I can move back to Fibre again when available. When I moved again I wanted to change back to Fibre. The consultant did not inform me that I will have to give notice to cancel my contract or that I would need to pay a cancellation fee. After about 2 months trying to get hold of Telkom during lockdown, I was only informed that I have to give 2 months notice, which I did after a long struggle. Then subsequently I was only told that I could pay a termination fee. This is after paying for 5 months.