Telkom expects you to pay for a service they cannot provide.

I had an ADSL, 10meg line in Herm****. Unfortunately, I had to relocate to Gordons Bay. I tried to do the transfer online but had to cancel, after about 6 calls, as they opened a new account with new request. I then visited their Telkom shop in Somerset Mall where I was told they could not assist and I had to speak to the online agents. They called from the shop but the online agent said she could not assist as Telkom was offline. I then called numerous times and was transferred from Peter to Paul every time without a resolution as they were offline for days. You get told that someone would get back to you within 36 hours.But nobody does. Eventually after many many frustrating phone calls, an agent informed me that they could not provide ADSL nor Fibre, to the suburb where I live and I would have to find another Service Provider. Telkom expects me to give them 2 months notification to cancel the service, that they are in breach of. Not me. There is no email address to send your complaints too. I will not pay for a service I do not have.