Telkom Excellent swift, efficient & friendly Customer Service

Excellent swift & efficient, friendly service is what we received this morning from (of all places) Telkom Customer Service. This Monday 18th.Nov of all days, we went to Telkom to get our Monthly Statement. A fair three ques were waiting for a consultant When entering there is the "Que Assistant" by the Electronic Que Consultant Machine. As we were Senior Citizens, a friendly "Que Assistant " asked us if she could assist. On hearing that we needed an Account Statement, she pressed a button on the machine, waited for a ticket to be "spat out" and asked us details as to which Statement, the name etc., She asked us to wait and went to a computer and proceeded. Within 5 mins, she returned and presented us with an up to date Statement. All this took was 10 mins, (with a pleasant attitude and a smile). Now if that's not SERVICE, I would be hard-pressed to find such a Service from most Government Sectors dealing with the Public. We wish to thank the Branch Manageress Johanette Delport of the Walmer Park Shop 26 PE. and her Team who had given us Public Senior Citizens a wonderful experience.