Telkom Excellence

Telkom has for years been my favorite service provider, but they are slipping a bit under the new boss. Today, I would like to give a HUGE thank you to Noluthando Gumbi (N) (not sure what the N symbolises but that is how it comes up). We had a payment received problem and a reconnection of our wifi router issue. She was AMAZING to say the least. Friendly, helpful, knowledgeable, patient (I'm not a millennial), with a little laugh in between. She promised to send me resetting details via email (I've heard that before), but I had it within 10 minutes. The steps she gave me worked PERFECTLY. Noluthando is an absolute gem and definitely an asset to her company. Thanks girl - you went the extra mile with a smile.