Telkom Epic Failure LTE-A

Telkom sold me a LTE-A router stating on contract that I can purchase monthly subscriptions. Thing cost around R3090. Application was done at Telkom direct in Centurion, but after no activity for two days, was told (by Telkom) I had to reapply. Did this and heard nothing for 3 days. Then told application was declined due to \suspicious application\". All applications was done at Telkom!!<br> This must be the worst customer service I've seen anywhere. Their ability failed at the first hurdle, where it took 45MINUTES to process one customer in store, only to be told that the application had to be approved by another department. This in itself defeats the purpose of \"Telkom DIRECT\". You might as well close all your stores as they are inefficient and cannot address the customers need- look at Apple to see how successful stores operate. Even Vodacom is a shining beacon of light compared to the service you offer. Only once have I been able to raise anyone at a call centre to support, and the phone was put down on me while I waited to find somebody competent enough to solve the problem. Might as well close their call centres as well, as they are also completely useless and a waste of money"