Telkom enter at your own RISK & mind the *BS!.

I would like point out the experience I had to endure from Telkom after sale services which include: *customer care - 180 or 081180 *Cancellations and Retentions * Billing and Accounts The level disregard for complaints from the above department is beyond appalling, disgraceful and purely pathetic to mention my disgust at them. The branch’s have it even worse since all of the above departments are disconnected force you as a client to spend time, calling them, repeating yourself countless times, impatient and disrespectful consultants at time. To top this all off, the line when you called and been on hold the line will cut eventually abruptly and you have to redial again. Telkom does not have a direct line to 2 of these departments, there is no email to direct your complaints in dissatisfaction or request of assistance from billing to cancellations all they feed me is links to Watsapp (which I don’t use) and SMS number which you will definitely not a get a response from even an acknowledgement.