1 reviews | Active since Jul 2018
Telkom ensure SA economy goes down the drain
Telkom Fibre. The router remains down for 20 days but no one can help. 1. Call center: Do not know how to work with Apple Mac. 2. Go to Telkom shop with router. 3.Fourways Telkom closed, go to Northgate 3. Northgate Telkom: we r mobile shop we dont know how to reset router 4. Go to another Telkom shop: ( another one in Northgate) : Friday morning: Our technician has just left he doesn't work on Friday. 4) Call again Telkom call center. The executive at North Gate calls Telkom center to log a call. His call goes dead.
Telkom is filled with untrained people at counter and all they do is give you one message. GO To Another Office. Disgusting.
5. Another call to Call center from Northgate executive: Lady tells leave router in Telkom office. 6. I ask for technician visit at home. She says if your router is bad they wont help? And they will charge for visit.
No one knows how router can be fixed, how new router can be purchased ( no one knows that) Si much of help for small businesses Telkom.
20 days Telkom Fibre is dead and not one person can help.
Here we cry for jobs. Telkom ensures leftover SA businesses close down as well.
Incompetency filled to the core.
