MW
Mike W

1 reviews | Active since Sept 2018

11 Sept 2018, 09:15

TELKOM. Enough said!

Debit me on the 31st, then on the 1st charge me R202 for a rejection notice for money that was already debited. FIX it! Waiting for you call centre to answer is a sure way to irritate your customers more. Nevertheless, im not surprised by the ratings on this site.

0
Replies (2)
Telkom
Telkom's reply13 Sept 2018, 12:12
Official

Hi

We are sorry to hear this. Thank you for contacting us and bringing this to our attention.

This response serves as confirmation that your query has been received.
Please post a private reply and provide us with your ID number related to your query for investigation.

We apologise for any inconvenience caused.

Your reference number is AI***.


Regards,

Hazel

Telkom Social Media Team

Best regards,

MW
Mike W's update13 Sept 2018, 14:29
Reviewer Update
Hi Hazel ID No: *** Regards