Telkom empty promises

Telkom advised my speed upgraded in March. My telkom app reflects in April that its a 200mbps line but my speed test shows 100mbps.

Called Telkom. Everyone states my account is 100mbps. I get referred from general inquiries to technical. Then to billing who refer me to sales. Sales back to billing etc.

Use online chat. Refer me to sales.

Call sales who put down the phone.

Telkom does not even allow you to escalate issue.

Pathetic.