1 reviews | Active since Feb 2010

15 Aug 2016, 14:51

Telkom employs ***** and incompetance

<p>I have been e-mailing Telkom supervisor and employee Jody Harris via a reply e-mail(e-mail address is correct), with NO reply or correspondance from him. It amazes me of the incompetance that Telkom breeds as supervisors and future managers like Jody Harris. Sadly the lies and false promises of resolving any problems with telkom exceeds his capability of competance to be effective in any capacity at Telkom. </p> <p> </p> <p>I would like to understand, WHY, Why does a supervisor address a specific problem with promises to resolve all problems, only to be incompetant and inept in doing his basic job.</p> <p> </p> <p>Maybe this is aking too much from Telkom.</p> <p> </p> <p>Well done JODY HARRIS in all your LIES and FEABLE ATTEMPT of your JOB.</p> <p> </p> <p>For Telkom : Why is it that your supervisor Jody Harris does not respond to e-mails and resolve a customers problem.</p> <p> </p>

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Replies (2)
Telkom
Telkom's reply16 Aug 2016, 10:34
Official

Hallow Farhad

Thank you for taking my my call and allowing us to investigate your case we will investigate and feedback to you.

Ref:AI **********

Thank you and Regards

Celiwe

Telkom Social Team

Telkom
Telkom's reply16 Aug 2016, 11:27
Official

Hallow Farhad

Thank you once again for your time and explaining the case has now been resolved upon our discusssion the ADSL portion has been cancelled and the account will be reversed for the ADSL portion and ONLY your voice line will remain and you will pay your monthly charge as per normal

We will be closing the case as resolved,should you have any queries feel free to contact or email us on

Regards and Thanks

Celiwe

Telkom Social Team