telkom employes *****s

Three weeks ago I switched from MTN internet to Telkom LTE. I dealt with an external sales lady by the name of Marie Louise who is a complete idiot - and gave me the terrible service. I finally managed to hook myself up, and I cannot send emails out. Yes, I run a business and in 3 weeks I have not been able to send out a single email. When I call the 081 180 nobody can assist me and they put me back to mweb - which is my email address. Mweb have tried over and over again to help me, but it is clear that the problem lies with Telkom. No one will give me their name when I call, but I did manage to get one name this morning - Lungile who started asking me stupid questions like where do I send emails from. I told him I need someone who knows how to do settings on the internet email settings - he slammed the phone down on me. I have spent hours, and I mean hours, trying to sort this out. Plus, I do not even have my first router back which went in for repairs, so that I had to buy a second router at a cost of R1 500.00.