Telkom employees not capable of doing their work

<p>It's been 3 weeks since the matter started where my integrated sim card has only given me 1 gb out the 20gb allocated data, Telkom announced an additional subscription service to get my full data but the Telkom store has never heard of such services , is this false advertising or what??? On top of this Telkom does not know how to issue out its fix line look alike services , saying they have no clue how it's done, really?? Come on Telkom, this is unacceptable. I just need my 20th data please</p>