Telkom - employee - ***********s / no worry attitude

Incompetence, pretty much sums it up. If you cannot (or do not want) to do a job, you should make room for somebody who can. We have a country with high unemployment, there definitely is a row of people who will gladly step in and do it. Yes, I will now resort to name and shame, to get some kind of assistance. I'll start at the bottom and work my way up, if I have to. Nqobile Gumede (Hicombs SMBS), I am speaking to you. I clearly stated my question, I need to know (1) are you aware of the problem with our local ADSL exchange in KLEINMOND, and is a upgrade underway. (2) please give me an ESTIMATED completion date. To then tell me to call 10210 to troubleshoot my query tells me one of two things. You did not even read my mail, or you cannot be bothered to answer the questions. I really hope somebody from TELKOM who can do their job, replies to this message. Unhappy client, Marais J