DB
Dorothy B
1 reviews | Active since Dec 2010
04 Dec 2017, 15:52
Telkom embarrasses me in front of UK visitors
For the past two years, Telkom seems to ensure that my landline goes out of order for the month of December - JUST when my overseas visitors arrive. I am once again embarrassed as I wait, endlessly, for Telkom to restore my service - NOT INTERNET NO LANDLINE. Am so tired of your lousy service, your customers are just sitting ducks. Reported fault 6 days ago and absolutely no repair or satisfaction. Call centre says they will pass on message. Will definitely be moving over to fibre next year and definitely it will not be with Telkom.
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Replies (3)DB
Dorothy B's updateReviewer Update
05 Dec 2017, 09:00Your Telkom App is useless. I get an sms this morning saying you are investigating and I must go to the Telkom App for more information. I logged in to my account on your website and only get the same sms. I have no internet for the App - you have shut down my landline and ADSL line, can you not understand that? Just fix the line.
DB
Dorothy B's update05 Dec 2017, 09:00
Reviewer Update
Your Telkom App is useless. I get an sms this morning saying you are investigating and I must go to the Telkom App for more information. I logged in to my account on your website and only get the same sms. I have no internet for the App - you have shut down my landline and ADSL line, can you not understand that? Just fix the line.
DB
Dorothy B's updateReviewer Update
05 Dec 2017, 09:00Your Telkom App is useless. I get an sms this morning saying you are investigating and I must go to the Telkom App for more information. I logged in to my account on your website and only get the same sms. I have no internet for the App - you have shut down my landline and ADSL line, can you not understand that? Just fix the line.
DB
Dorothy B's update05 Dec 2017, 09:00
Reviewer Update
Your Telkom App is useless. I get an sms this morning saying you are investigating and I must go to the Telkom App for more information. I logged in to my account on your website and only get the same sms. I have no internet for the App - you have shut down my landline and ADSL line, can you not understand that? Just fix the line.
DB
Dorothy B's updateReviewer Update
05 Dec 2017, 09:00Your Telkom App is useless. I get an sms this morning saying you are investigating and I must go to the Telkom App for more information. I logged in to my account on your website and only get the same sms. I have no internet for the App - you have shut down my landline and ADSL line, can you not understand that? Just fix the line.
DB
Dorothy B's update05 Dec 2017, 09:00
Reviewer Update
Your Telkom App is useless. I get an sms this morning saying you are investigating and I must go to the Telkom App for more information. I logged in to my account on your website and only get the same sms. I have no internet for the App - you have shut down my landline and ADSL line, can you not understand that? Just fix the line.