TELKOM EMAILS ARE NOT BEING RECEIVED DUE TO TELKOM CHANGING THE EMAIL ALIAS ADDRESSES WITHOUT NOTIFYING. FEELING LIKE THERE IS SOME ******* ACTIVITY GOING ON AT TELKOM! AND IN THE MEANTIME IMPORTANT EMAILS ARE NOT BEING RECEIVED AND ARE FLOATING AROUND S

Who in the universe can help.....I am at the end of my rope... my problem is that My Father is not receiving his emails on his email address which he has had for 20 plus years only to be told by Telkom Technical then Sales that his alias email addresses have been changed and are being used by someone else!!!!! How in the world does this happen without knowing or giving notice to the original domain holder does this happen???? NO ONE can advise as to where or how or whatever this happened and where are all the emails being stored if not being received in his inbox????? Where the hell are they??? No one at TELKOM seems to know what to do as all they do is pass the buck from it being a SALES problem or TECHNICAL problem and in the meantime very important emails are being sent to god knows where floating around in the universe or being sent to who knows where???? The service people who are supposed to assist come up these great ideas that they know how to fix the problem clearly reading it from a screen or book in front of them telling me to check my incoming and outgoing server with such such great expectancy that this will solve my problem but I am not technically challenged and am very computer literate only for them to be stumped as there little piece of advice is useless to me as I am 1,2,3 steps already ahead. What they, TELKOM don't seem to know or understand is that this is not my Father's pc problem it is a TELKOM PROBLEM and the issue is with TELKOM and their people not knowing what they are damn well doing. I have logged so many calls, been on the customer portal, you name it I have called and done it. Reference numbers get cancelled or closed without anything being done or solved!!!! So what now? Called again this morning AGAIN only to be told there system is down, how convenient. So, long story short, emails are not being received from TELKOM. My Fathers email alias addresses have been changed without his knowledge. He has NEVER cancelled or changed anything. No assistance from TELKOM, one person passes the problem to another, nobody knows what the hell is going on at TELKOM.

PLEASE, PLEASE, IS THERE ANY HELP?