Telkom email.......horrific service

My email account stopped working. Took me 8 hours on the phone to find out that it had been CLOSED.....without authorisation.......... Have been shunted from one Customer call centre function to another....no one accountable or responsible.......eventually told to contact sales.....without success....back to tech faults....thet once again contact Sales because they are lying to you........still waiting for someone in Sales to pick up the phone........SERVICE at its BEST.........