BM
Bruce M
1 reviews | Active since Aug 2018
05 Aug 2018, 08:14
Telkom email
I have all my business running on Telkom ISP using a telkomsa.net email address. They are down again and can deliver no emails for 3 days now. How can I run a business this way? No invoices, no orders, no proof of payment from banks and worst of all - just silence from Telkom!! I thought the SA Post Office was bad but this is worse!!! How can they remain in business with this service? It is the 3rd time in a month and the last 2 times they just s**** all emails from the outage period so you have no idea what you have lost!! What a shocker...
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Replies (2)
Telkom's replyOfficial
10 Aug 2018, 12:07Good day brucemaclaren,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department.
Your reference number AI*** is being attended to and feedback will follow.
We apologise for any inconvenience caused.
Kind regards,
Igsaan
Telkom Social Media
Best regards,
Telkom's reply10 Aug 2018, 12:07
Official
Good day brucemaclaren,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department.
Your reference number AI*** is being attended to and feedback will follow.
We apologise for any inconvenience caused.
Kind regards,
Igsaan
Telkom Social Media
Best regards,
BM
Bruce M's updateReviewer Update
10 Aug 2018, 12:40It would be really interesting to see if I get a reply! I am not holding my breath!!! And whatever reply I get, the fact remains that my emails have been lost and all the Business associated with the outage too. How can Telkom give such a shocking service?
BM
Bruce M's update10 Aug 2018, 12:40
Reviewer Update
It would be really interesting to see if I get a reply! I am not holding my breath!!! And whatever reply I get, the fact remains that my emails have been lost and all the Business associated with the outage too. How can Telkom give such a shocking service?