Telkom Eastgate que and service worse than home affairs

<p>When you get into Telkom Mobile - you are greeted by a tired looking lady assigning a queing number for you. </p> <p> </p> <p>An sms notify's me that It is estimated that I'll be served in ONLY 15 minutes . </p> <p> </p> <p>1h30 hrs later my name is called and I am served by a rude consultant who expects customers to know telkom jargon . </p> <p> </p> <p>Is it the trade off ? Cheaper prices over simple customer service 101 ?</p> <p> </p> <p>Why was the other store in eastgate closed ? Perhaps the stuff are over worked and as a result forget their duty to customers ? </p> <p> </p> <p>Get your house in order ! </p> <p> </p> <p>Just signed up for the completely unlimited package. I hope I'll enjoy the service going forward.</p> <p> </p>