Telkom

Please help me with my TELKOM issue. Those people delivered my router and modem never did my installation for fibre and started billing me immediately.My fibre was approx 800 a month but now I have this R4000 bill I have no idea what it is for.When I call them they dont even have my account number or my id number.They cant pick me up at customer service but the billing department say my services are active and I should log a call with the faults department. The call centre gave me over 15 refferance numbers still no one has bothered to call me back. I even now last week took back the stuff they delivered to me to Telkom Clearwater and asked them to help me NO help just another promise they would call me and never called.I left all thier stuff with the consultant and left ,still Telkom Clearwater has not called me neither the call centre. Im sitting with a bill of OVER R4000 now and my fibre was never installed. and im newly married I will end up black listed because of these ******** people destroying our good credit records so we bisically forced to pay. If there is anyone that knows someone at telkom please help me as I really dont know what to do now.

Here are all my ref numbers your call centre has given me with all the times ive called in to be assisted and never been assited Ref 327180 , Ref *** , Ref 43335 , Ref 327180 , Ref *** there are so many more i even lost track of the others. I just want this thing to be installed and my bill be fixed or for them to cancel everything.