Telkom E-Mail problems

<p>I have a Telkom E-mail a/c. I have now sawitched to Microsoft 365 e-mail a/c. Requested Telkom to forward all my telkom e-mails to my new e-mail address. Called the help desk & they indicated that this could not be done at all. Then logged a problem via the web site. They mailed me back saying it was done. I tested it & lo & behold, it was not working. Logged another problem via web site. Again, indicated it was working but it still was not. Indicated they escalated it with no promise of when they will come back to me etc. Also, all staff seem absolutly incompetant. This is business e-mail a/c on which i receive statements etc. They have no idea the impact they have on small business. Glad I am moving away from them. Another failed SOE that will not exist in another 5 years time with the service they habd ou. </p>