Telkom Durban lines out for 4 months no responses.

This week we closed:

2 x Business Telkom Lines + ADSL lines. 1 x Personal ADSL line.

Faults are logged, between 3 weeks to 4 months with the Telkom Testing service. When a technician is assigned, he simply close the fault every time without visiting or contacting the client.

As Telkom have no customer service department, is there no where to complaint. They simply ask me to log a new fault again.

CANNOT run a business that sits for 4 weeks without telkom line, based in Durban CBD area.