Telkom DSL Service Very Poor

I have a Telkom DSL line and From time to time we have outages, my land line number ********** , last week our line was out not working logged a call and now its a week later and every time this happens i am neither credited for 7 days works of service but i pay a full amount for the service rendered by telkom call number: Dear Frank

The following ADSL line fault report was recently updated:

Telephone number: ********** 157 Fault *** Afrihost reference: AH ********** 1-426115 Time of update: 2018-03-26 07:43:54 (7 hours ago)

Type of update: Telkom has assigned the fault to the local technical team for action in the next few days. When there are faults, the technical teams frequently face a high work load in affected areas. It is not possible to say when they will schedule action on this particular fault. It is however, on the list of things that will be attended to in the course of business, generally within the next week.