Telkom drops the line.

<p>On January 15th I app**** for a Telkom line. The first communication from Telkom was an SMS on January 27 with my phone number. This gave me hope that my application was being processed. Since that SMS there was silence and I had to keep calling and going tothe Greenstone branch. Over the phone I was told that there were no ports available.</p> <p> </p> <p>The next SMS was on April 18 saying the installation was scheduled for May 2nd and from then Telkom's communication was as follows:</p> <p> </p> <p>25 April - SMS saying installation is scheduled for April 28th.</p> <p>26 April - SMS saying a representative will be sent to my premises.</p> <p>27 April - SMS saying a representative will be sent to my premises. (Surburb in address waswrong, I called and sent SMS to rectify)</p> <p>28 April - SMS with my cellphone number</p> <p>29 April - SMS saying a technician has been dispatched (Nobody came).</p> <p>3 May - SMS saying installation has been scheduled for May 4th.</p> <p>3 May - I visited Greenstone branch and arranged a new date of May 12th.</p> <p>3 May - SMS saying installation has been scheduled for MAY 12th.</p> <p>4 May - SMS saying installation has been scheduled for May 5th.</p> <p>5 May - SMS saying a technician has been dispatched. Technician comes while I'm at work, he calls and I tell him about the new date.</p> <p>6 May - SMS saying installation has been scheduled for May 12th.</p> <p>12 May - SMS saying technician has been dispatched (nobody comes).</p> <p>From the 12th I speak to a (DURBAN) call centre supervisor called Samkelisiwe Bhengu. She could not give me a name of a regional or area manager that I could contact. In days that follow she refers me to an installations supervisor called Vivesh Chitbahal.</p> <p>16 May - SMS saying thankyou for ordering phone service.</p> <p>18 May - SMS saying installation is scheduled for May 23rd. I call and get a verbal promise from Vivesh that my line will be intalled on May 19. I wait and nobody comes.</p> <p>May 20 - SMS saying a representative willbe sent on May 23rd.</p> <p>May 25 I call and leave a message for Vivesh. No response.</p> <p> </p> <p>Today is May 27th and I still dont have a line I app**** for in January. Nobody from Telkom bothers to call if they can't honour an appointment.</p> <p> </p> <p> </p> <p> </p>