Telkom dropping ball on line Move

I've been trying to get telkom to move my line to a new premise for more than a week now. according to their website (once you fill in all your details), they will contact you in 48 hours. well we are past 170 hours. I contacted Telkom on on of their many contacts and they even gave me a reference number last week (SM132270). Still no contact.<br> <br> now this morning, i have a service call for my voice line. i use the line for data only. so telkom is wasting more time. i want the line MOVED!!!<br> <br> Contact me on my cell so that this can be resolved correctly. do not waste my time any further with any other contact methods. CALL ME!