Telkom driving me crazy

I cancelled my account on the 8th May with a lot of trips to Pretoria because Telkom in Witbank closed it's doors. First they did disconnected my line but not my internet line. I went back to Pretoria to report the internet line is still on. They disconnected the line. Then Telkom disconnected my email address and after another the trip they, restored my email address. I am paying every month the telkom fee. Today I received again a new bill. When you phone the automatic line tells you you are disconnected but when you speak to a operator she tells me this line is still in working condition. I don't know what to do. Please Peter help me!!!