Telkom drives away yet another customer.

Incorrectly billed - 2 visits to Telkom Vereeniging to have it corrected - incorrectly billed again - back to Vereeniging only to find branch closed - tried Vdbl branch but queue to long - next day all the way to Alberton where case apparently logged - no action by Telkom - had bank reverse debit - Telkom re-debitted - had bank reverse debit again and closed account - paid contract amount for 4 months amount via EFT - received SMS threatening legal action - back to Alberton branch - this time told they couldn't help me, must phone 081180 - called number & was told one EFT payment not received - emailed bank statement showing EFT payment - received SMS telling me account handed over. Called 081180 & told payment received. Telkom's mistakes & incompetence caused me major inconvenience and expense. Was still busy trying to resolve issue yet handed over anyway. Well done, yet another customer gone !