TELKOM-DREADKOM
Hi there
We have been waiting for Telkom to come in and install one of the packages that we paid for in December. We have been in and out of the store numerous times and they keep telling us that they have dispatched technicians. When we went to the store on Monday 12 February, we were advised they will arrive on 15 February, they did not arrive at all. Could we please get someone to assist us with this urgently because it has been dragging for a very long time..
Good day,
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Fulfillment Team. But we require some additional info. Please send us a private message with your ID number, account number and/or the order number in question, thanx.
Your reference number for this query is AI***. Please use your ref in all correspondence with us.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Best regards,
Good day,
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Fulfillment Team. But we require some additional info. Please send us a private message with your ID number, account number and/or the order number in question, thanx.
Your reference number for this query is AI***. Please use your ref in all correspondence with us.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Best regards,