Telkom Drama

Considering the increase in DATA costs i decided to install Telkom internet ... little did i know the nightmare was about to start. I app**** for this at Woodland Telkom excited i was, waited patiently for the installation and for the modem baring in mind i app**** in March 2018 we are currently in May going for June 3 months later no internet 7 no valid reasons or answers as to why I'm still not connected. 2 debit order deductions for a service item i am dont have. Woodlands consultant Lethaba and Fongi were very unhelpful and had no idea as to what i meant or what to do besides the wait i had as well not customer friendly not client centric at all they advised me to wait for the manager who apparently was on a conference call i spent 3 hours in the store to no delight or satisfaction the manager Gogrn Gengan never availed himself and i went home without any answers numerous calls and still nothing, between the branches and the call centers that have no idea what they are doing or the millions of verification questions OH YES and then the calls just dying no one seems to know what they are doing 5 different departments. Highly annoyed disappointed service sucks no one is helpful the insolence is pathetic. Telkom really sucks ... stop over promising and under delivering.