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CornAA(C) Wandrag

1 reviews | Active since Dec 2009

08 Jul 2016, 11:48

Telkom drags you to their lawyers even though they actually owe you money!!!

<p>All I can ask Telkom is: Seriously??</p> <p> </p> <p>We had a landline and uncapped wifi for about 2 years now and both were fully functional or less than half that time.</p> <p> </p> <p>It reached a boiling point where we had hardy any access from October 2015 to January 2016 and after a many telephonic and email complaints we decided to simply cancel the service as we were regularly paying our monthly subscription even though we received no benifit for it as per the contract.</p> <p> </p> <p>Yet after this notification they slapped us about the notice period and other sub charges. Have you forgotton that we paid you 4 months for nothing AND the only we cancelled our subscription in the first place was because you couldn't resolve our issue!</p> <p> </p> <p>Now we have lawyers phoning us demanding over R2,000.00. This is seriously a joke.</p> <p> </p> <p>How can anyone take you seriously. Why dont you rather focus on when WE will get refunded for the 4 months where we paid for nothing???</p>

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CornAA(C) Wandrag's update10 Apr 2017, 14:07
Reviewer Update

It has been 9 month since my complaint and I still have a judgement against me and not a single person from Telkom has been in contact with myself since that time.

Telkom still owes me money yet I still cannot open a simple chlothing account at Markhams because I have R159.99 judgement against me. Even when I phone Telkom to settle this small amount in the meantime they cannot even provide me with the details of the lawyers.

The is really a great example of horrible service.