Telkom, downright frustrating.

My line has once again been blocked by Telkom. I paid the invoiced amount for March, which they confirm receiving. Mid-April, all my services are being suspended because I apparently owe more than what i was invoiced for in March.

I am confused. Surely if they invoiced me incorrectly a professional service provider would have contacted their client, apologized for their oversight and either requested the balance (which in this case is only about R100 odd according to the agent I got through to this morning, eventually after 3 days of calls to them) ALTERNATIVELY added it onto April's invoice.

Telkom has great products but their customer service and professionalism is shocking.