TELKOM DOUBLE STANDARDS!

In December I decided to upgrade my internet line to a faster speed. So I decided to call Telkom and ask them to do so. I must admit that the upgrade itself was quick to get it to the 8MBS line I asked for. HOWEVER, when I got my statement it was a whopping R1500 odd...Now this is my problem. No where in the conversation was it mentioned to me that the upgrade is going to be charged prorata. I remember asking the sales person, and I quote " So at the end of the month instead of paying R599 its going to be the new amount" their response was "Yes Sir just set your debit order to the new amount". So I did. So when I got the statement of R1500 odd I phoned them and complained. Now not long before that I phoned Telkom and I asked them to upgrade me from the 2Mbs line I was using to the 4Mbs line, and again it was done quickly but that time I did not pay any prorata charge it was a simple call to change debit order to correct amount...So Telkom lets see you sort this one out because I refuse to pay double for something that you did not charge me to do the first time...DOUBLE STANDARDS!