TELKOM - DOUBLE DEDUCTIONS FOR MONTHS WITH NO RESOLUTION!

<p>I had a landline with Telkom with an ADSL connection. In February I heard about a new LTE contract that Telkom offers and was recommended to sales person of Telkom - <strong>Adlie Davids</strong>. <span style="text-decoration: underline;">That was when all my problems started</span>.. The sales person was very eager to set up the new contract and instal the device. He guaranteed that the old line would be cancelled and replaced with the new contract.</p> <p>After month 1, when I was billed for the old account i was told to cancel it myself, which i did. Telephonically.</p> <p>I have since had absolutely no joy with Telkom and are subsequently being billed for <span style="text-decoration: underline;"><strong>both the landline and the new contract since Feb 2016.</strong></span></p> <p>The consultants are sullen,unwilling to assist and very impatient, all the while the sales person Adlie Davids is passing the buck and I am stuck with the double bill.</p> <p>Today i called again, Sean Pillay assisted me. Hopefully now it will have the line cancelled, But what about my premiums????? Are they going to refund me??? I'm not holding my breath.</p> <p><span style="text-decoration: underline;"> </span></p>