Telkom double debitting Mo' Nice Bundles, and blaming me.

On Sunday, 22 July around 4:36PM, I ordered a 20 Minute All Networks Mo' Nice bundle for R8.55. I later found that through no fault of my own, I was debitted twice, and the same bundle was also loaded twice, even though I only put in the request once.

I contacted Telkom support who told me they could not help as it was done manually and even if they escalate it, the request will be closed without assistance. So basically I was accused of loading the bundle twice myself in the space of less than a minute. Thanks Telkom!

Lucky for me, this was only R8.55, as I was actually considering purchasing a bigger bundle for a longer duration that day.

I've certainly learnt my lesson, and will be sure to avoid these bundles in the future unless my airtime balance is low enough that their system won't be able to debit you twice.

I honestly thought Telkom Mobile was better than the other Networks, but the truth is, they're all the same when it comes to support and service. Telkom Mobile is just cheaper.

ygwypf. It ѕuсkѕ but it's true. My own fault for thinking differently, just have to accept it.