Telkom Double data or Zero Data?

I app**** for a double data LTE contract from Telkom on the 13th of March 2018, the deal included 10 gigs day time and 10 gigs night time data and it will be doubled to 20 day and 20 night, i was approved and was informed that it will take up to 7 business days for delivery. I phoned them on the 12th of April because i have not received any feedback yet. They informed me that there was a problem on their side and that they will fix it. The next week i received a Telkom sim only and was confused, i phoned them and they informed me that i did not want the Huawei modem, i told them that i need the modem to make use of the data contract so they said sorry they will fix it. Now on the the 18th of May i have Telkom SIM and Huawei modem but only 10 gigs day and 10 gigs night, i phoned them and they said sorry the will fix it and it will take 72 hours, its now the 25th of May 2018 and still not resolved.