Telkom dont keep appointments at great cost

Dear Telkom. I have to resort to Hellopeter yet again as it appears its the only way to get decent service. If I rely on your (non-existent) internal escalation systems, then I will grow old waiting for resolution. I was phoned yesterday on my landline after expressly requesting that I not be phoned there as the line is not monitored. I only have the phone since your draconian measures forces me to have one for ADSL. Then I get promised that the line will be sorted \in the morning"";and get the issues resolved. If only you'd finish the fiber network here."""