Telkom don't give a damn about their customers.

On Saturday 14th Feb at around 9:50am I called the Telkom Fibre call center to advise them that my internet seems to be down. As it says connected with no internet and the internet light on my moderm was red. I was advised that the agent is not able to to assist me on the call as we could not rest the moderm. I was advised that they would escalate my call to a technician, as it was urgent. I then called them again at around 5:30pm to get an update on my query. Where I was informed that a technician is busy with it and will give me a call. At 9:08pm I had still not heard from them I then called again but the call center was closed. I then called again on Sunday morning at 9:04am to which I was told that there is no technician's working on the weekend so my query will have to wait until Monday morning. This morning (Monday) I called again at 8:09 each time I called a new query was open apparently as the reference numbers all show close. Now it is 12:04pm and still not update from Telkom as to when I will have internet. I have advise them that I work from home and Kids are online for school and need to submit projects which they need internet for. But they don't give a damn.