AP
Anthony P

1 reviews | Active since Apr 2018

10 Apr 2018, 10:16

TELKOM DON'T DELIVER!

Dear Telkom

Firstly: PEOPLE, TELKOM’S SERVICES DELIVERY IS REALLY, REALLY BAD!

Day 6 and my problem has still not been resolved. Yes, Telkom and Open Server Technicians has connected me to the Internet, and thank you for that. However. The problem that I have been having for the last 7 months plus is, That my 10 Mb/s line is running between 1 – 3.5 Mb/s

And this right here is where I feel Telkom is taking my money for nothing! How can they charge me almost R 800.00 per month and give me such low speeds. I conduct Daily Speed test, and variance times and always, but always get the same result.

Finally I would like to mention that I have called Telkom more than 20 time this year and 6 – 10 People/Technicians have been working on this, and still no solution?

PLEASE PEOPLE DON’T SUPPORT TELKOM!

Reference Numbers: • Ref 21085 o DN: ********** 371 • *** • Ref: ********** 88A

0
Replies (1)
Telkom
Telkom's reply26 Apr 2018, 13:47
Official

Hi Anthony P,

Thank you for making contact with us

This response serves as confirmation that your query has been received. We will look at the matter and provide you with feedback.

We really do apologize for any inconvenience caused to you.

Your reference number is: AI***

Regards
Launa
Telkom Social Media Team