Telkom don't want new Business

I app**** for a new cell phone contract with Telkom, this was done last week Monday (7 days ago)<br> until now Telkom has not come back to me, when I spoke to them they said it is going to take 48 hours, it is now 168 hours later and still nothing. Wednesday I called the call centre and the agent said another 24 hours.....still nothing.<br> From there it was impossible to get through to the call centre, I tried 5 times already and they do not answer the phone. Their service is truly pathetic!!!! I have no idea how companies like this can make money!!!!