Telkom don't want customers

I got an email from Telkom offering unlimited wireless internet, which I tried to apply for online. The address capuring does not work and one cannot change the address after selecting it from the map. I then went to the Greenstone store to ask and enquire. The consultant said that he would speak to his manager to see what can be done. I was not even offered a free demo as mentioned on the website. After almost two weeks, I got no feedback from the store so I tried to call them - no answer at all after numerous attempts. I then emailed the consultant directly who then only told me he has forwarded the matter to the broadband department. I STILL await any sort of feedback from Telkom - do they not want customers?? This matter is now ongoing for over 3 weeks, after MANY phone calls to them and lots of emails. If I don't get feedback TODAY with a special offer, I WILL go somewhere else. This includes my current modile contract with Telkom which I will cancel.