Telkom don't telecommunicate!

<p>I want to have a 10 Mbps fibre link installed at my home in Cape Town. A very courteous technician called Lindile arrived to do this 7 days ago. However, it turns out that the pole from which the fibre will be connected is on my neighbour's property. We could not enter because the neighbour wasn't home. I was informed by Lindile that Telkom would phone me the next day so we could make a 3-way appointment. Lindile told me that his supervisor Howard would call too. I have tried to call Howard myself, but to no avail. I have called Lindile twice but his hands seem to be tied, although he is a good guy and always answers his phone. I would like someone to talk to me so that I can make arrangements to get the product I was informed I could purchase.</p>