Telkom don't process cancellations!

On 27 November 2015 a cancellation of a line was sent to Telkom on email address advised by a member of your call centre, and received an auto acknowledgement. It was further sent to another email address the same day after having the line suspended immediately (and acknowledging that we were liable for 30 days notice).<br> <br> On 7 December the email was forwarded to the escalations department and another auto acknowledgement received.<br> <br> Today we received another Telkom account - covering mid January to mid February. I phoned your call centre and was advised that, despite the auto responses, Telkom are denying receipt of any of the cancellation requests. I lodged a dispute. <br> <br> I furthermore sent another email address to your escalations department to which an auto response came through saying the mail box is full.<br> <br> Telkom apparently no longer has a cancellations department and it seems that no cancellations are processed without disputes being logged. This is absolutely ridiculous. <br> <br> Customers - don't sign up for Telkom accounts because you will NEVER be able to get out of them without major drama!